Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

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CVE-2017-14635

Severity CVSS v4.0:
Pending analysis
Type:
CWE-20 Input Validation
Publication date:
21/09/2017
Last modified:
20/04/2025

Description

In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection.

Impact

Vector 3.x
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H CVSS v3.1 Severity and Metrics:

Base Score: 8.80 HIGH
Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): High
Integrity (I): High
Availability (A): High

Base Score 3.x
8.80
Severity 3.x
HIGH
Vector 2.0
AV:N/AC:L/Au:S/C:P/I:P/A:P CVSS v2.0 Severity and Metrics:

Base Score: 6.50 MEDIUM
Vector: AV:N/AC:L/Au:S/C:P/I:P/A:P

Attack Vector (AV): Network
Attack Complexity (AC): Low
Authentication (Au): Single
Confidentiality (C): Physical
Integrity (I): Physical
Availability (A): Physical

Base Score 2.0
6.50
Severity 2.0
MEDIUM

Vulnerable products and versions

CPE From Up to
cpe:2.3:a:otrs:otrs:3.3.0:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta5:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.5:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.6:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.7:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.8:*:*:*:*:*:*:*

To consult the complete list of CPE names with products and versions, see this page


References to Advisories, Solutions, and Tools