CVE-2020-1771

Severity CVSS v4.0:

Pending analysis

Type:

CWE-79 Cross-Site Scripting (XSS)

Publication date:

27/03/2020

Last modified:

31/08/2023

Description

Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Impact

Vector 3.x

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N CVSS v3.1 Severity and Metrics:

Base Score: 5.40 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): Required
Scope (S): Changed
Confidentiality (C): Low
Integrity (I): Low
Availability (A): None

Base Score 3.x

5.40

Severity 3.x

MEDIUM

Vector 2.0

AV:N/AC:M/Au:S/C:N/I:P/A:N CVSS v2.0 Severity and Metrics:

Base Score: 3.50 LOW
Vector: AV:N/AC:M/Au:S/C:N/I:P/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Medium
Authentication (Au): Single
Confidentiality (C): None
Integrity (I): Physical
Availability (A): None

Base Score 2.0

3.50

Severity 2.0

LOW

Vulnerable products and versions

CPE	From	Up to
cpe:2.3:a:otrs:otrs:::::community:::*	5.0.0 (including)	5.0.41 (including)
cpe:2.3:a:otrs:otrs:::::community:::*	6.0.0 (including)	6.0.26 (including)
cpe:2.3:a:otrs:otrs::::::::	7.0.0 (including)	7.0.15 (including)

To consult the complete list of CPE names with products and versions, see this page

CVE-2020-1771

Description

Impact

Vulnerable products and versions

References to Advisories, Solutions, and Tools