Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

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CVE-2022-39050

Severity CVSS v4.0:
Pending analysis
Type:
CWE-79 Cross-Site Scripting (XSS)
Publication date:
05/09/2022
Last modified:
08/09/2022

Description

An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap

Impact

Vector 3.x
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N CVSS v3.1 Severity and Metrics:

Base Score: 4.80 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): High
User Interaction (UI): Required
Scope (S): Changed
Confidentiality (C): Low
Integrity (I): Low
Availability (A): None

Base Score 3.x
4.80
Severity 3.x
MEDIUM

Vulnerable products and versions

CPE From Up to
cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:* 6.0.0 (including) 6.0.32 (including)
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* 7.0.0 (including) 7.0.37 (excluding)
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* 8.0.0 (including) 8.0.25 (excluding)

To consult the complete list of CPE names with products and versions, see this page


References to Advisories, Solutions, and Tools