Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

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CVE-2008-7283

Severity CVSS v4.0:
Pending analysis
Type:
CWE-264 Permissions, Privileges, and Access Control
Publication date:
18/03/2011
Last modified:
11/04/2025

Description

Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.

Impact

Vector 2.0
AV:N/AC:M/Au:S/C:P/I:P/A:P CVSS v2.0 Severity and Metrics:

Base Score: 6.00 MEDIUM
Vector: AV:N/AC:M/Au:S/C:P/I:P/A:P

Attack Vector (AV): Network
Attack Complexity (AC): Medium
Authentication (Au): Single
Confidentiality (C): Physical
Integrity (I): Physical
Availability (A): Physical

Base Score 2.0
6.00
Severity 2.0
MEDIUM

Vulnerable products and versions

CPE From Up to
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* 2.2.5 (including)
cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta5:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta6:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta7:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta8:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0:rc2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0:rc3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0.2:*:*:*:*:*:*:*

To consult the complete list of CPE names with products and versions, see this page


References to Advisories, Solutions, and Tools