CVE-2009-5055
Severity CVSS v4.0:
Pending analysis
Type:
CWE-264
Permissions, Privileges, and Access Control
Publication date:
18/03/2011
Last modified:
11/04/2025
Description
Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.
Impact
Base Score 2.0
3.50
Severity 2.0
LOW
Vulnerable products and versions
| CPE | From | Up to |
|---|---|---|
| cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | 2.4.3 (including) | |
| cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:0.5:beta5:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:0.5:beta6:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:0.5:beta7:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:0.5:beta8:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:1.0:rc1:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:1.0:rc2:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:1.0:rc3:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:1.0.1:*:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:1.0.2:*:*:*:*:*:*:* |
To consult the complete list of CPE names with products and versions, see this page