CVE-2013-3551

Severity CVSS v4.0:

Pending analysis

Type:

CWE-200 Information Leak / Disclosure

Publication date:

21/02/2020

Last modified:

26/02/2020

Description

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Impact

Vector 3.x

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N CVSS v3.1 Severity and Metrics:

Base Score: 6.50 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): High
Integrity (I): None
Availability (A): None

Base Score 3.x

6.50

Severity 3.x

MEDIUM

Vector 2.0

AV:N/AC:L/Au:S/C:P/I:N/A:N CVSS v2.0 Severity and Metrics:

Base Score: 4.00 MEDIUM
Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Authentication (Au): Single
Confidentiality (C): Physical
Integrity (I): None
Availability (A): None

Base Score 2.0

4.00

Severity 2.0

MEDIUM

Vulnerable products and versions

CPE	From	Up to
cpe:2.3:a:otrs:otrs::::::::	3.0.0 (including)	3.0.20 (excluding)
cpe:2.3:a:otrs:otrs::::::::	3.1.0 (including)	3.1.16 (excluding)
cpe:2.3:a:otrs:otrs::::::::	3.2.0 (including)	3.2.7 (excluding)
cpe:2.3:a:otrs:otrs_itsm::::::::	3.0.0 (including)	3.0.8 (excluding)
cpe:2.3:a:otrs:otrs_itsm::::::::	3.1.0 (including)	3.1.9 (excluding)
cpe:2.3:a:otrs:otrs_itsm::::::::	3.2.0 (including)	3.2.5 (excluding)

To consult the complete list of CPE names with products and versions, see this page

CVE-2013-3551

Description

Impact

Vulnerable products and versions

References to Advisories, Solutions, and Tools