CVE-2017-17476
Severity CVSS v4.0:
Pending analysis
Type:
CWE-200
Information Leak / Disclosure
Publication date:
20/12/2017
Last modified:
20/04/2025
Description
Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email.
Impact
Base Score 3.x
8.80
Severity 3.x
HIGH
Base Score 2.0
6.80
Severity 2.0
MEDIUM
Vulnerable products and versions
| CPE | From | Up to |
|---|---|---|
| cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | 4.0.0 (including) | 4.0.28 (excluding) |
| cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | 5.0.0 (including) | 5.0.26 (excluding) |
| cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | 6.0.0 (including) | 6.0.3 (excluding) |
| cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:* | ||
| cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* | ||
| cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:* |
To consult the complete list of CPE names with products and versions, see this page
References to Advisories, Solutions, and Tools
- https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb
- https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc
- https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953
- https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html
- https://www.debian.org/security/2017/dsa-4069
- https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/
- https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb
- https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc
- https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953
- https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html
- https://www.debian.org/security/2017/dsa-4069
- https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/



