CVE-2018-16586

Severity CVSS v4.0:

Pending analysis

Type:

Unavailable / Other

Publication date:

28/09/2018

Last modified:

24/08/2020

Description

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.

Impact

Vector 3.x

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N CVSS v3.1 Severity and Metrics:

Base Score: 4.30 MEDIUM
Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): Required
Scope (S): Unchanged
Confidentiality (C): None
Integrity (I): Low
Availability (A): None

Base Score 3.x

4.30

Severity 3.x

MEDIUM

Vector 2.0

AV:N/AC:M/Au:N/C:N/I:P/A:N CVSS v2.0 Severity and Metrics:

Base Score: 4.30 MEDIUM
Vector: AV:N/AC:M/Au:N/C:N/I:P/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Medium
Authentication (Au): None
Confidentiality (C): None
Integrity (I): Physical
Availability (A): None

Base Score 2.0

4.30

Severity 2.0

MEDIUM

Vulnerable products and versions

CPE	From	Up to
cpe:2.3:a:otrs:open_ticket_request_system::::::::	4.0.0 (including)	4.0.32 (excluding)
cpe:2.3:a:otrs:open_ticket_request_system::::::::	5.0.0 (including)	5.0.30 (excluding)
cpe:2.3:a:otrs:open_ticket_request_system::::::::	6.0.0 (including)	6.0.11 (excluding)
cpe:2.3:o:debian:debian_linux:8.0:::::::*
cpe:2.3:o:debian:debian_linux:9.0:::::::*

To consult the complete list of CPE names with products and versions, see this page

CVE-2018-16586

Description

Impact

Vulnerable products and versions

References to Advisories, Solutions, and Tools