CVE-2019-12248

Severity CVSS v4.0:

Pending analysis

Type:

Unavailable / Other

Publication date:

17/06/2019

Last modified:

31/08/2023

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.

Impact

Vector 3.x

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N CVSS v3.1 Severity and Metrics:

Base Score: 4.30 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): Required
Scope (S): Unchanged
Confidentiality (C): None
Integrity (I): Low
Availability (A): None

Base Score 3.x

4.30

Severity 3.x

MEDIUM

Vector 2.0

AV:N/AC:M/Au:N/C:N/I:P/A:N CVSS v2.0 Severity and Metrics:

Base Score: 4.30 MEDIUM
Vector: AV:N/AC:M/Au:N/C:N/I:P/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Medium
Authentication (Au): None
Confidentiality (C): None
Integrity (I): Physical
Availability (A): None

Base Score 2.0

4.30

Severity 2.0

MEDIUM

Vulnerable products and versions

CPE	From	Up to
cpe:2.3:a:otrs:otrs:::::community:::*	5.0.0 (including)	5.0.36 (including)
cpe:2.3:a:otrs:otrs:::::community:::*	6.0.0 (including)	6.0.19 (including)
cpe:2.3:a:otrs:otrs:::::community:::*	7.0.0 (including)	7.0.7 (including)
cpe:2.3:o:debian:debian_linux:8.0:::::::*

To consult the complete list of CPE names with products and versions, see this page

CVE-2019-12248

Description

Impact

Vulnerable products and versions

References to Advisories, Solutions, and Tools