CVE-2019-13457

Severity CVSS v4.0:

Pending analysis

Type:

CWE-200 Information Leak / Disclosure

Publication date:

10/03/2020

Last modified:

27/01/2023

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

Impact

Vector 3.x

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N CVSS v3.1 Severity and Metrics:

Base Score: 4.30 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): Low
Integrity (I): None
Availability (A): None

Base Score 3.x

4.30

Severity 3.x

MEDIUM

Vector 2.0

AV:N/AC:L/Au:S/C:P/I:N/A:N CVSS v2.0 Severity and Metrics:

Base Score: 4.00 MEDIUM
Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Authentication (Au): Single
Confidentiality (C): Physical
Integrity (I): None
Availability (A): None