CVE-2019-14749

Severity CVSS v4.0:

Pending analysis

Type:

Unavailable / Other

Publication date:

07/08/2019

Last modified:

24/08/2020

Description

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.

Impact

Vector 3.x

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H CVSS v3.1 Severity and Metrics:

Base Score: 8.80 HIGH
Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): Required
Scope (S): Unchanged
Confidentiality (C): High
Integrity (I): High
Availability (A): High

Base Score 3.x

8.80

Severity 3.x

HIGH

Vector 2.0

AV:N/AC:M/Au:N/C:P/I:P/A:P CVSS v2.0 Severity and Metrics:

Base Score: 6.80 MEDIUM
Vector: AV:N/AC:M/Au:N/C:P/I:P/A:P

Attack Vector (AV): Network
Attack Complexity (AC): Medium
Authentication (Au): None
Confidentiality (C): Physical
Integrity (I): Physical
Availability (A): Physical

Base Score 2.0

6.80

Severity 2.0

MEDIUM

Vulnerable products and versions

CPE	From	Up to
cpe:2.3:a:osticket:osticket::::::::		1.10.7 (excluding)
cpe:2.3:a:osticket:osticket::::::::	1.12 (including)	1.12.1 (excluding)

To consult the complete list of CPE names with products and versions, see this page

CVE-2019-14749

Description

Impact

Vulnerable products and versions

References to Advisories, Solutions, and Tools