CVE-2019-16375

Severity CVSS v4.0:

Pending analysis

Type:

CWE-79 Cross-Site Scripting (XSS)

Publication date:

19/03/2020

Last modified:

31/08/2023

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.

Impact

Vector 3.x

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N CVSS v3.1 Severity and Metrics:

Base Score: 5.40 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): Required
Scope (S): Changed
Confidentiality (C): Low
Integrity (I): Low
Availability (A): None

Base Score 3.x

5.40

Severity 3.x

MEDIUM

Vector 2.0

AV:N/AC:M/Au:S/C:N/I:P/A:N CVSS v2.0 Severity and Metrics:

Base Score: 3.50 LOW
Vector: AV:N/AC:M/Au:S/C:N/I:P/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Medium
Authentication (Au): Single
Confidentiality (C): None
Integrity (I): Physical
Availability (A): None

Base Score 2.0

3.50

Severity 2.0

LOW

Vulnerable products and versions

CPE	From	Up to
cpe:2.3:a:otrs:otrs:::::community:::*	5.0.0 (including)	5.0.37 (including)
cpe:2.3:a:otrs:otrs:::::community:::*	6.0.0 (including)	6.0.22 (including)
cpe:2.3:a:otrs:otrs::::::::	7.0.0 (including)	7.0.11 (including)

To consult the complete list of CPE names with products and versions, see this page

CVE-2019-16375

Description

Impact

Vulnerable products and versions

References to Advisories, Solutions, and Tools