CVE-2019-9892

Severity CVSS v4.0:

Pending analysis

Type:

Unavailable / Other

Publication date:

22/05/2019

Last modified:

20/01/2023

Description

An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.

Impact

Vector 3.x

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N CVSS v3.1 Severity and Metrics:

Base Score: 6.50 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): High
Integrity (I): None
Availability (A): None

Base Score 3.x

6.50

Severity 3.x

MEDIUM

Vector 2.0

AV:N/AC:L/Au:S/C:P/I:N/A:N CVSS v2.0 Severity and Metrics:

Base Score: 4.00 MEDIUM
Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Authentication (Au): Single
Confidentiality (C): Physical
Integrity (I): None
Availability (A): None

Base Score 2.0

4.00

Severity 2.0

MEDIUM

Vulnerable products and versions

CPE	From	Up to
cpe:2.3:a:otrs:otrs::::::::	5.0.0 (including)	5.0.34 (including)
cpe:2.3:a:otrs:otrs::::::::	6.0.0 (including)	6.0.17 (including)
cpe:2.3:a:otrs:otrs::::::::	7.0.0 (including)	7.0.6 (including)
cpe:2.3:o:debian:debian_linux:8.0:::::::*

To consult the complete list of CPE names with products and versions, see this page

CVE-2019-9892

Description

Impact

Vulnerable products and versions

References to Advisories, Solutions, and Tools