Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

Go to Calendar     Go to Press Room     Go to Newsletters subscription

Search

CVE-2020-2500

Severity CVSS v4.0:
Pending analysis
Type:
CWE-798 Use of Hard-coded Credentials
Publication date:
01/07/2020
Last modified:
10/07/2020

Description

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

Impact

Vector 3.x
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N CVSS v3.1 Severity and Metrics:

Base Score: 6.50 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): Low
Integrity (I): Low
Availability (A): None

Base Score 3.x
6.50
Severity 3.x
MEDIUM
Vector 2.0
AV:N/AC:L/Au:N/C:P/I:P/A:N CVSS v2.0 Severity and Metrics:

Base Score: 6.40 MEDIUM
Vector: AV:N/AC:L/Au:N/C:P/I:P/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Authentication (Au): None
Confidentiality (C): Physical
Integrity (I): Physical
Availability (A): None

Base Score 2.0
6.40
Severity 2.0
MEDIUM

Vulnerable products and versions

CPE From Up to
cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:* 3.0.1 (excluding)

To consult the complete list of CPE names with products and versions, see this page


References to Advisories, Solutions, and Tools