CVE-2021-21439

Severity CVSS v4.0:

Pending analysis

Type:

Unavailable / Other

Publication date:

14/06/2021

Last modified:

31/08/2023

Description

DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.

Impact

Vector 3.x

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H CVSS v3.1 Severity and Metrics:

Base Score: 6.50 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): Required
Scope (S): Unchanged
Confidentiality (C): None
Integrity (I): None
Availability (A): High

Base Score 3.x

6.50

Severity 3.x

MEDIUM

Vector 2.0

AV:N/AC:M/Au:N/C:N/I:N/A:P CVSS v2.0 Severity and Metrics:

Base Score: 4.30 MEDIUM
Vector: AV:N/AC:M/Au:N/C:N/I:N/A:P

Attack Vector (AV): Network
Attack Complexity (AC): Medium
Authentication (Au): None
Confidentiality (C): None
Integrity (I): None
Availability (A): Physical

Base Score 2.0

4.30

Severity 2.0

MEDIUM

Vulnerable products and versions

CPE	From	Up to
cpe:2.3:a:otrs:otrs:::::community:::*	6.0.1 (including)	6.0.30 (including)
cpe:2.3:a:otrs:otrs::::::::	7.0.0 (including)	7.0.27 (excluding)
cpe:2.3:a:otrs:otrs::::::::	8.0.0 (including)	8.0.14 (excluding)

To consult the complete list of CPE names with products and versions, see this page

CVE-2021-21439

Description

Impact

Vulnerable products and versions

References to Advisories, Solutions, and Tools