CVE-2021-21443

Severity CVSS v4.0:

Pending analysis

Type:

Unavailable / Other

Publication date:

26/07/2021

Last modified:

31/08/2023

Description

Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.

Impact

Vector 3.x

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N CVSS v3.1 Severity and Metrics:

Base Score: 4.30 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): Low
Integrity (I): None
Availability (A): None

Base Score 3.x

4.30

Severity 3.x

MEDIUM

Vector 2.0

AV:N/AC:L/Au:S/C:P/I:N/A:N CVSS v2.0 Severity and Metrics:

Base Score: 4.00 MEDIUM
Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Authentication (Au): Single
Confidentiality (C): Physical
Integrity (I): None
Availability (A): None

Base Score 2.0

4.00

Severity 2.0

MEDIUM

Vulnerable products and versions

CPE	From	Up to
cpe:2.3:a:otrs:otrs:::::community:::*	6.0.0 (including)	6.0.32 (including)
cpe:2.3:a:otrs:otrs::::::::	7.0.0 (including)	7.0.27 (including)

To consult the complete list of CPE names with products and versions, see this page

CVE-2021-21443

Description

Impact

Vulnerable products and versions

References to Advisories, Solutions, and Tools