Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

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CVE-2021-36100

Severity CVSS v4.0:
Pending analysis
Type:
CWE-78 OS Command Injections
Publication date:
21/03/2022
Last modified:
31/08/2023

Description

Specially crafted string in OTRS system configuration can allow the execution of any system command.

Impact

Vector 3.x
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H CVSS v3.1 Severity and Metrics:

Base Score: 8.80 HIGH
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): High
Integrity (I): High
Availability (A): High

Base Score 3.x
8.80
Severity 3.x
HIGH
Vector 2.0
AV:N/AC:L/Au:S/C:C/I:C/A:C CVSS v2.0 Severity and Metrics:

Base Score: 9.00 HIGH
Vector: AV:N/AC:L/Au:S/C:C/I:C/A:C

Attack Vector (AV): Network
Attack Complexity (AC): Low
Authentication (Au): Single
Confidentiality (C): Complete
Integrity (I): Complete
Availability (A): Complete

Base Score 2.0
9.00
Severity 2.0
HIGH

Vulnerable products and versions

CPE From Up to
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* 7.0.28 (excluding)
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* 7.0.30 (including) 7.0.33 (excluding)
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* 8.0.0 (including) 8.0.21 (excluding)
cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:* 7.0.19 (excluding)
cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:* 8.0.0 (including) 8.0.28 (excluding)
cpe:2.3:a:otrs:otrs_storm:*:*:*:*:*:*:*:* 8.0.12 (excluding)

To consult the complete list of CPE names with products and versions, see this page


References to Advisories, Solutions, and Tools