Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

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CVE-2021-37415

Severity CVSS v4.0:
Pending analysis
Type:
CWE-306 Missing Authentication for Critical Function
Publication date:
01/09/2021
Last modified:
31/10/2025

Description

Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.

Impact

Vector 3.x
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H CVSS v3.1 Severity and Metrics:

Base Score: 9.80 CRITICAL
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): High
Integrity (I): High
Availability (A): High

Base Score 3.x
9.80
Severity 3.x
CRITICAL
Vector 2.0
AV:N/AC:L/Au:N/C:P/I:P/A:P CVSS v2.0 Severity and Metrics:

Base Score: 7.50 HIGH
Vector: AV:N/AC:L/Au:N/C:P/I:P/A:P

Attack Vector (AV): Network
Attack Complexity (AC): Low
Authentication (Au): None
Confidentiality (C): Physical
Integrity (I): Physical
Availability (A): Physical

Base Score 2.0
7.50
Severity 2.0
HIGH

Vulnerable products and versions

CPE From Up to
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11005:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11006:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11007:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11008:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11009:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11010:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.0:11011:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:-:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11100:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11101:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11102:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11103:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11104:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11105:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11106:*:*:*:*:*:*

To consult the complete list of CPE names with products and versions, see this page


References to Advisories, Solutions, and Tools