Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

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CVE-2024-27314

Severity CVSS v4.0:
Pending analysis
Type:
CWE-79 Cross-Site Scripting (XSS)
Publication date:
27/05/2024
Last modified:
17/06/2025

Description

Zoho ManageEngine ServiceDesk Plus versions below 14730, ServiceDesk Plus MSP below 14720 and SupportCenter Plus below 14720 are vulnerable to stored XSS in the Custom Actions menu on the request details. This vulnerability can be exploited only by the SDAdmin role users.

Impact

Vector 3.x
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:N/I:L/A:N CVSS v3.1 Severity and Metrics:

Base Score: 2.40 LOW
Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:N/I:L/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): High
User Interaction (UI): Required
Scope (S): Unchanged
Confidentiality (C): None
Integrity (I): Low
Availability (A): None

Base Score 3.x
2.40
Severity 3.x
LOW

Vulnerable products and versions

CPE From Up to
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:* 14.6 (including)
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.7:14700:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.7:14710:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.7:14720:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:* 14.6 (including)
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.7:14700:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.7:14710:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:*:*:*:*:*:*:*:* 14.6 (including)
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.7:14700:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.7:14710:*:*:*:*:*:*

To consult the complete list of CPE names with products and versions, see this page


References to Advisories, Solutions, and Tools