Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

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CVE-2024-50394

Severity CVSS v4.0:
HIGH
Type:
CWE-295 Improper Certificate Validation
Publication date:
07/03/2025
Last modified:
22/01/2026

Description

An improper certificate validation vulnerability has been reported to affect Helpdesk. If exploited, the vulnerability could allow remote attackers to compromise the security of the system.<br /> <br /> We have already fixed the vulnerability in the following version:<br /> Helpdesk 3.3.3 and later

Impact

Vector 4.0
CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:P/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N CVSS v4.0 Severity and Metrics:

Base Score: 7.70 HIGH
Vector: CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:P/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Attack Requirements (AT): Present
Privileges Required (PR): None
User Interaction (UI): Passsive
Confidentiality (VC): High
Integrity (VI): High
Availability (VA): High
Confidentiality (SC): None
Integrity (SI): None
Availability (SA): None

Base Score 4.0
7.70
Severity 4.0
HIGH
Vector 3.x
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H CVSS v3.1 Severity and Metrics:

Base Score: 8.80 HIGH
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): Required
Scope (S): Unchanged
Confidentiality (C): High
Integrity (I): High
Availability (A): High

Base Score 3.x
8.80
Severity 3.x
HIGH

Vulnerable products and versions

CPE From Up to
cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:* 3.3.1 (including) 3.3.3 (excluding)

To consult the complete list of CPE names with products and versions, see this page


References to Advisories, Solutions, and Tools