Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

Go to Calendar     Go to Press Room     Go to Newsletters subscription

Search

CVE-2024-6540

Severity CVSS v4.0:
Pending analysis
Type:
Unavailable / Other
Publication date:
15/07/2024
Last modified:
16/07/2024

Description

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.<br /> This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x<br /> <br />

Impact

Vector 3.x
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:N/A:N CVSS v3.1 Severity and Metrics:

Base Score: 5.30 MEDIUM
Vector: CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:N/A:N

Attack Vector (AV): Network
Attack Complexity (AC): High
Privileges Required (PR): Low
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): High
Integrity (I): None
Availability (A): None

Base Score 3.x
5.30
Severity 3.x
MEDIUM

Vulnerable products and versions

CPE From Up to
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* 8.0.0 (including) 2024.5.2 (excluding)

To consult the complete list of CPE names with products and versions, see this page


References to Advisories, Solutions, and Tools