Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

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CVE-2025-24391

Severity CVSS v4.0:
Pending analysis
Type:
Unavailable / Other
Publication date:
14/07/2025
Last modified:
15/07/2025

Description

A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses.<br /> <br /> This issue affects: <br /> <br /> * OTRS 7.0.X<br /> <br /> * OTRS 8.0.X<br /> * OTRS 2023.X<br /> * OTRS 2024.X<br /> * OTRS 2025.X

Impact

Vector 3.x
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N CVSS v3.1 Severity and Metrics:

Base Score: 5.30 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): Low
Integrity (I): None
Availability (A): None

Base Score 3.x
5.30
Severity 3.x
MEDIUM

References to Advisories, Solutions, and Tools