Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

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CVE-2026-39384

Severity CVSS v4.0:
Pending analysis
Type:
Unavailable / Other
Publication date:
07/04/2026
Last modified:
07/04/2026

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limit_user_customer_visibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212.

Impact

Vector 3.x
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L CVSS v3.1 Severity and Metrics:

Base Score: 7.60 HIGH
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): Low
Integrity (I): High
Availability (A): Low

Base Score 3.x
7.60
Severity 3.x
HIGH

References to Advisories, Solutions, and Tools