CVE-2026-40567
Severity CVSS v4.0:
Pending analysis
Type:
Unavailable / Other
Publication date:
21/04/2026
Last modified:
22/04/2026
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue.
Impact
Base Score 3.x
5.80
Severity 3.x
MEDIUM
References to Advisories, Solutions, and Tools
- https://github.com/freescout-help-desk/freescout/commit/9131b16f80eade81002cb9809a2603f6b61981cf
- https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-q8v4-v62h-5528
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-q8v4-v62h-5528



