CVE-2026-40570

Severity CVSS v4.0:

MEDIUM

Type:

Unavailable / Other

Publication date:

21/04/2026

Last modified:

22/04/2026

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.

Impact

Vector 4.0

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P CVSS v4.0 Severity and Metrics:

Base Score: 5.70 MEDIUM
Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P

Attack Vector (AV): Network
Attack Complexity (AC): Low
Attack Requirements (AT): None
Privileges Required (PR): Low
User Interaction (UI): None
Confidentiality (VC): High
Integrity (VI): None
Availability (VA): None
Confidentiality (SC): None
Integrity (SI): None
Availability (SA): None
Exploit Maturity (E): POC

Base Score 4.0

5.70

Severity 4.0

MEDIUM

CVE-2026-40570

Description

Impact

References to Advisories, Solutions, and Tools