CVE-2026-40589

Severity CVSS v4.0:

Pending analysis

Type:

Unavailable / Other

Publication date:

21/04/2026

Last modified:

22/04/2026

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, a low-privileged agent can edit a visible customer and add an email address already owned by a hidden customer in another mailbox. The server discloses the hidden customer’s name and profile URL in the success flash, reassigns the hidden email to the visible customer, and rebinds hidden-mailbox conversations for that email to the visible customer. Version 1.8.214 fixes the issue.

Impact

Vector 3.x

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L CVSS v3.1 Severity and Metrics:

Base Score: 7.60 HIGH
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): Low
Integrity (I): High
Availability (A): Low

Base Score 3.x

7.60

Severity 3.x

HIGH

CVE-2026-40589

Description

Impact

References to Advisories, Solutions, and Tools