Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

Go to Calendar     Go to Press Room     Go to Newsletters subscription

Search

CVE-2026-47123

Severity CVSS v4.0:
Pending analysis
Type:
Unavailable / Other
Publication date:
29/05/2026
Last modified:
29/05/2026

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.220, the email processing pipeline in FreeScout's FetchEmails command has two code paths for identifying agent (user) replies based on In-Reply-To / References headers. The notification reply path (notify-{thread_id}-{user_id}-...) extracts thread_id and user_id directly from the Message-ID without HMAC verification. An external attacker who can spoof the From address of a helpdesk agent can inject messages that FreeScout processes as legitimate agent replies — which are then automatically forwarded to customers via the legitimate SMTP server. This vulnerability is fixed in 1.8.220.

Impact

Vector 3.x
CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:L/I:H/A:N CVSS v3.1 Severity and Metrics:

Base Score: 7.50 HIGH
Vector: CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:L/I:H/A:N

Attack Vector (AV): Network
Attack Complexity (AC): High
Privileges Required (PR): None
User Interaction (UI): None
Scope (S): Changed
Confidentiality (C): Low
Integrity (I): High
Availability (A): None

Base Score 3.x
7.50
Severity 3.x
HIGH

References to Advisories, Solutions, and Tools