She is a senior member of the management team, coordinating international engagement and policy, strategic planning efforts, and work across the regional and functional elements of cyber issues. She often represents the office in regional fora and in interagency coordination process. She is the office lead on cyber discussions with the European Union institutions as well as Member State bilateral and sub-regional engagements. She has coordinated USG engagement in the annual Internet Governance Forum (IGF) and served three terms on the IGF’s Multistakeholder Advisory Group (MAG). She served as deputy head of delegation for the U.S. government’s participation in the preparatory process for the UN General Assembly’s 10-year review of the World Summit on the Information Society (WSIS+10 Review). She was the USG Delegation lead for cybersecurity issues for the ITU 2017 World Telecommunications Development Conference (WTDC) and the ITU 2018 Plenipotentiary Conference (PP18).

Previously, Ms. Franz was vice president for cybersecurity and global public policy at TechAmerica, an industry association representing global high technology companies; director for cybersecurity international affairs and public policy the U.S. Department of Homeland Security; and director for global government affairs at EDS Corporation.

Ms. Franz holds a BA in Political Science from the University of Texas at Austin and an MA from the Elliott School of International Affairs at George Washington University.