Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

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CVE-2010-4071

Severity CVSS v4.0:
Pending analysis
Type:
CWE-79 Cross-Site Scripting (XSS)
Publication date:
20/01/2011
Last modified:
11/04/2025

Description

Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail.

Impact

Vector 2.0
AV:N/AC:H/Au:N/C:N/I:P/A:N CVSS v2.0 Severity and Metrics:

Base Score: 2.60 LOW
Vector: AV:N/AC:H/Au:N/C:N/I:P/A:N

Attack Vector (AV): Network
Attack Complexity (AC): High
Authentication (Au): None
Confidentiality (C): None
Integrity (I): Physical
Availability (A): None

Base Score 2.0
2.60
Severity 2.0
LOW

Vulnerable products and versions

CPE From Up to
cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.5:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.6:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.7:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.8:*:*:*:*:*:*:*

To consult the complete list of CPE names with products and versions, see this page


References to Advisories, Solutions, and Tools