Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

Go to Calendar     Go to Press Room     Go to Newsletters subscription

Search

CVE-2010-4760

Severity CVSS v4.0:
Pending analysis
Type:
CWE-200 Information Leak / Disclosure
Publication date:
18/03/2011
Last modified:
11/04/2025

Description

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.

Impact

Vector 2.0
AV:N/AC:M/Au:S/C:P/I:N/A:N CVSS v2.0 Severity and Metrics:

Base Score: 3.50 LOW
Vector: AV:N/AC:M/Au:S/C:P/I:N/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Medium
Authentication (Au): Single
Confidentiality (C): Physical
Integrity (I): None
Availability (A): None

Base Score 2.0
3.50
Severity 2.0
LOW

Vulnerable products and versions

CPE From Up to
cpe:2.3:a:otrs:otrs:*:beta5:*:*:*:*:*:* 3.0.0 (including)
cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta5:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta6:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta7:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta8:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0:rc2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0:rc3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0.2:*:*:*:*:*:*:*

To consult the complete list of CPE names with products and versions, see this page


References to Advisories, Solutions, and Tools