CVE-2010-4767
Severity CVSS v4.0:
Pending analysis
Type:
CWE-20
Input Validation
Publication date:
18/03/2011
Last modified:
11/04/2025
Description
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
Impact
Base Score 2.0
5.00
Severity 2.0
MEDIUM
Vulnerable products and versions
| CPE | From | Up to |
|---|---|---|
| cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | 2.3.5 (including) | |
| cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:0.5:beta5:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:0.5:beta6:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:0.5:beta7:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:0.5:beta8:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:1.0:rc1:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:1.0:rc2:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:1.0:rc3:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:1.0.1:*:*:*:*:*:*:* | ||
| cpe:2.3:a:otrs:otrs:1.0.2:*:*:*:*:*:*:* |
To consult the complete list of CPE names with products and versions, see this page