Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

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CVE-2012-4600

Severity CVSS v4.0:
Pending analysis
Type:
CWE-79 Cross-Site Scripting (XSS)
Publication date:
31/08/2012
Last modified:
11/04/2025

Description

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.

Impact

Vector 2.0
AV:N/AC:H/Au:N/C:N/I:P/A:N CVSS v2.0 Severity and Metrics:

Base Score: 2.60 LOW
Vector: AV:N/AC:H/Au:N/C:N/I:P/A:N

Attack Vector (AV): Network
Attack Complexity (AC): High
Authentication (Au): None
Confidentiality (C): None
Integrity (I): Physical
Availability (A): None

Base Score 2.0
2.60
Severity 2.0
LOW

Vulnerable products and versions

CPE From Up to
cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.5:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.6:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.7:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.8:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.9:*:*:*:*:*:*:*

To consult the complete list of CPE names with products and versions, see this page


References to Advisories, Solutions, and Tools