Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

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CVE-2014-1471

Severity CVSS v4.0:
Pending analysis
Type:
CWE-89 SQL Injection
Publication date:
04/02/2014
Last modified:
11/04/2025

Description

SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL.

Impact

Vector 2.0
AV:N/AC:L/Au:N/C:P/I:P/A:P CVSS v2.0 Severity and Metrics:

Base Score: 7.50 HIGH
Vector: AV:N/AC:L/Au:N/C:P/I:P/A:P

Attack Vector (AV): Network
Attack Complexity (AC): Low
Authentication (Au): None
Confidentiality (C): Physical
Integrity (I): Physical
Availability (A): Physical

Base Score 2.0
7.50
Severity 2.0
HIGH

Vulnerable products and versions

CPE From Up to
cpe:2.3:a:otrs:otrs:3.3.0:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta5:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:beta4:*:*:*:*:*:*

To consult the complete list of CPE names with products and versions, see this page


References to Advisories, Solutions, and Tools