Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

Go to Calendar     Go to Press Room     Go to Newsletters subscription

Search

CVE-2014-9324

Severity CVSS v4.0:
Pending analysis
Type:
CWE-264 Permissions, Privileges, and Access Control
Publication date:
19/12/2014
Last modified:
12/04/2025

Description

The GenericInterface in OTRS Help Desk 3.2.x before 3.2.17, 3.3.x before 3.3.11, and 4.0.x before 4.0.3 allows remote authenticated users to access and modify arbitrary tickets via unspecified vectors.

Impact

Vector 2.0
AV:N/AC:M/Au:S/C:P/I:P/A:P CVSS v2.0 Severity and Metrics:

Base Score: 6.00 MEDIUM
Vector: AV:N/AC:M/Au:S/C:P/I:P/A:P

Attack Vector (AV): Network
Attack Complexity (AC): Medium
Authentication (Au): Single
Confidentiality (C): Physical
Integrity (I): Physical
Availability (A): Physical

Base Score 2.0
6.00
Severity 2.0
MEDIUM

Vulnerable products and versions

CPE From Up to
cpe:2.3:a:otrs:otrs_help_desk:3.2.0:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_help_desk:3.2.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_help_desk:3.2.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_help_desk:3.2.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_help_desk:3.2.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_help_desk:3.2.5:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_help_desk:3.2.6:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_help_desk:3.2.7:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_help_desk:3.2.8:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_help_desk:3.2.9:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_help_desk:3.2.10:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_help_desk:3.2.11:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_help_desk:3.2.12:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_help_desk:3.2.13:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs_help_desk:3.2.14:*:*:*:*:*:*:*

To consult the complete list of CPE names with products and versions, see this page


References to Advisories, Solutions, and Tools