CVE-2019-14748

Severity CVSS v4.0:

Pending analysis

Type:

CWE-79 Cross-Site Scripting (XSS)

Publication date:

07/08/2019

Last modified:

10/07/2026

Description

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.

Impact

Vector 3.x

CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N CVSS v3.1 Severity and Metrics:

Base Score: 5.40 MEDIUM
Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): Required
Scope (S): Changed
Confidentiality (C): Low
Integrity (I): Low
Availability (A): None

Base Score 3.x

5.40

Severity 3.x

MEDIUM

Vector 2.0

AV:N/AC:M/Au:S/C:N/I:P/A:N CVSS v2.0 Severity and Metrics:

Base Score: 3.50 LOW
Vector: AV:N/AC:M/Au:S/C:N/I:P/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Medium
Authentication (Au): Single
Confidentiality (C): None
Integrity (I): Physical
Availability (A): None

Base Score 2.0

3.50

Severity 2.0

LOW

Vulnerable products and versions

CPE	From	Up to
cpe:2.3:a:enhancesoft:osticket::::::::		1.10.7 (excluding)
cpe:2.3:a:enhancesoft:osticket::::::::	1.12 (including)	1.12.1 (excluding)

To consult the complete list of CPE names with products and versions, see this page

CVE-2019-14748

Description

Impact

Vulnerable products and versions

References to Advisories, Solutions, and Tools