CVE-2020-10101

Severity CVSS v4.0:

Pending analysis

Type:

CWE-20 Input Validation

Publication date:

05/03/2020

Last modified:

17/06/2026

Description

An issue was discovered in Zammad 3.0 through 3.2. The WebSocket server crashes when messages in non-JSON format are sent by an attacker. The message format is not properly checked and parsing errors not handled. This leads to a crash of the service process.

Impact

Vector 3.x

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H CVSS v3.1 Severity and Metrics:

Base Score: 7.50 HIGH
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): None
Integrity (I): None
Availability (A): High

Base Score 3.x

7.50

Severity 3.x

HIGH

Vector 2.0

AV:N/AC:L/Au:N/C:N/I:N/A:P CVSS v2.0 Severity and Metrics:

Base Score: 5.00 MEDIUM
Vector: AV:N/AC:L/Au:N/C:N/I:N/A:P

Attack Vector (AV): Network
Attack Complexity (AC): Low
Authentication (Au): None
Confidentiality (C): None
Integrity (I): None
Availability (A): Physical