CVE-2020-36926

Severity CVSS v4.0:

MEDIUM

Type:

Unavailable / Other

Publication date:

16/01/2026

Last modified:

09/02/2026

Description

SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents&#39; first and last names along with their unique identifiers.

Impact

Vector 4.0

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N CVSS v4.0 Severity and Metrics:

Base Score: 6.90 MEDIUM
Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Attack Requirements (AT): None
Privileges Required (PR): None
User Interaction (UI): None
Confidentiality (VC): Low
Integrity (VI): None
Availability (VA): None
Confidentiality (SC): None
Integrity (SI): None
Availability (SA): None

Base Score 4.0

6.90

Severity 4.0

MEDIUM

Vector 3.x

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N CVSS v3.1 Severity and Metrics:

Base Score: 7.50 HIGH
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): High
Integrity (I): None
Availability (A): None