CVE-2024-28986
Severity CVSS v4.0:
Pending analysis
Type:
CWE-502
Deserialization of Untrusted Dat
Publication date:
13/08/2024
Last modified:
27/10/2025
Description
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. <br />
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While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. <br />
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However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Impact
Base Score 3.x
9.80
Severity 3.x
CRITICAL
Vulnerable products and versions
| CPE | From | Up to |
|---|---|---|
| cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:* | 12.8.2 (including) | |
| cpe:2.3:a:solarwinds:web_help_desk:12.8.3:-:*:*:*:*:*:* |
To consult the complete list of CPE names with products and versions, see this page



