Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

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CVE-2025-10054

Severity CVSS v4.0:
Pending analysis
Type:
Unavailable / Other
Publication date:
21/11/2025
Last modified:
21/11/2025

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.

Impact

Vector 3.x
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N CVSS v3.1 Severity and Metrics:

Base Score: 5.30 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): None
Integrity (I): Low
Availability (A): None

Base Score 3.x
5.30
Severity 3.x
MEDIUM

References to Advisories, Solutions, and Tools