CVE-2025-10658

Severity CVSS v4.0:

Pending analysis

Type:

Unavailable / Other

Publication date:

20/09/2025

Last modified:

22/09/2025

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.

Impact

Vector 3.x

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N CVSS v3.1 Severity and Metrics:

Base Score: 6.50 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): Low
Integrity (I): Low
Availability (A): None

Base Score 3.x

6.50

Severity 3.x

MEDIUM

CVE-2025-10658

Description

Impact

References to Advisories, Solutions, and Tools