Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

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CVE-2025-48481

Severity CVSS v4.0:
MEDIUM
Type:
Unavailable / Other
Publication date:
30/05/2025
Last modified:
04/06/2025

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it being blocked or deleted, by leveraging the invitation link from the email to gain initial access to the account. This issue has been patched in version 1.8.180.

Impact

Vector 4.0
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N CVSS v4.0 Severity and Metrics:

Base Score: 6.10 MEDIUM
Vector: CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Attack Requirements (AT): Present
Privileges Required (PR): Low
User Interaction (UI): None
Confidentiality (VC): High
Integrity (VI): Low
Availability (VA): Low
Confidentiality (SC): None
Integrity (SI): None
Availability (SA): None

Base Score 4.0
6.10
Severity 4.0
MEDIUM
Vector 3.x
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H CVSS v3.1 Severity and Metrics:

Base Score: 9.80 CRITICAL
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): High
Integrity (I): High
Availability (A): High

Base Score 3.x
9.80
Severity 3.x
CRITICAL

Vulnerable products and versions

CPE From Up to
cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:* 1.8.180 (excluding)

To consult the complete list of CPE names with products and versions, see this page


References to Advisories, Solutions, and Tools