Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

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CVE-2025-48483

Severity CVSS v4.0:
MEDIUM
Type:
CWE-79 Cross-Site Scripting (XSS)
Publication date:
30/05/2025
Last modified:
04/06/2025

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data during mail signature sanitization. An attacker can inject arbitrary HTML code, including JavaScript scripts, into the page processed by the user's browser, allowing them to steal sensitive data, hijack user sessions, or conduct other malicious activities. Additionally, if an administrator accesses one of these emails with a modified signature, it could result in a subsequent Cross-Site Request Forgery (CSRF) vulnerability. This issue has been patched in version 1.8.180.

Impact

Vector 4.0
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:L/SA:L CVSS v4.0 Severity and Metrics:

Base Score: 6.30 MEDIUM
Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:L/SA:L

Attack Vector (AV): Network
Attack Complexity (AC): Low
Attack Requirements (AT): None
Privileges Required (PR): Low
User Interaction (UI): Passsive
Confidentiality (VC): None
Integrity (VI): None
Availability (VA): None
Confidentiality (SC): High
Integrity (SI): Low
Availability (SA): Low

Base Score 4.0
6.30
Severity 4.0
MEDIUM
Vector 3.x
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N CVSS v3.1 Severity and Metrics:

Base Score: 5.40 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): Required
Scope (S): Changed
Confidentiality (C): Low
Integrity (I): Low
Availability (A): None

Base Score 3.x
5.40
Severity 3.x
MEDIUM

Vulnerable products and versions

CPE From Up to
cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:* 1.8.180 (excluding)

To consult the complete list of CPE names with products and versions, see this page


References to Advisories, Solutions, and Tools