CVE-2026-23756

Severity CVSS v4.0:

MEDIUM

Type:

CWE-79 Cross-Site Scripting (XSS)

Publication date:

20/04/2026

Last modified:

27/04/2026

Description

GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link.

Impact

Vector 4.0

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N CVSS v4.0 Severity and Metrics:

Base Score: 5.10 MEDIUM
Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Attack Requirements (AT): None
Privileges Required (PR): Low
User Interaction (UI): Passsive
Confidentiality (VC): None
Integrity (VI): None
Availability (VA): None
Confidentiality (SC): Low
Integrity (SI): Low
Availability (SA): None

Base Score 4.0

5.10

Severity 4.0

MEDIUM

Vector 3.x

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N CVSS v3.1 Severity and Metrics:

Base Score: 5.40 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): Required
Scope (S): Changed
Confidentiality (C): Low
Integrity (I): Low
Availability (A): None