Instituto Nacional de ciberseguridad. Sección Incibe
Instituto Nacional de Ciberseguridad. Sección INCIBE-CERT

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CVE-2026-34782

Severity CVSS v4.0:
MEDIUM
Type:
Unavailable / Other
Publication date:
08/04/2026
Last modified:
17/04/2026

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the REST endpoint POST /api/v1/ai_assistance/text_tools/:id was not checking if a user is privileged to use the text tool, resulting in being able to use it in all situations. This vulnerability is fixed in 7.0.1 and 6.5.4.

Impact

Vector 4.0
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N CVSS v4.0 Severity and Metrics:

Base Score: 5.30 MEDIUM
Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Attack Requirements (AT): None
Privileges Required (PR): Low
User Interaction (UI): None
Confidentiality (VC): Low
Integrity (VI): None
Availability (VA): None
Confidentiality (SC): None
Integrity (SI): None
Availability (SA): None

Base Score 4.0
5.30
Severity 4.0
MEDIUM
Vector 3.x
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N CVSS v3.1 Severity and Metrics:

Base Score: 4.30 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): Low
User Interaction (UI): None
Scope (S): Unchanged
Confidentiality (C): None
Integrity (I): Low
Availability (A): None

Base Score 3.x
4.30
Severity 3.x
MEDIUM

Vulnerable products and versions

CPE From Up to
cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:* 6.5.4 (excluding)
cpe:2.3:a:zammad:zammad:7.0.0:*:*:*:*:*:*:*

To consult the complete list of CPE names with products and versions, see this page


References to Advisories, Solutions, and Tools