CVE-2026-38444

Severity CVSS v4.0:

Pending analysis

Type:

CWE-79 Cross-Site Scripting (XSS)

Publication date:

03/08/2026

Last modified:

03/08/2026

Description

osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.

Impact

Vector 3.x

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N CVSS v3.1 Severity and Metrics:

Base Score: 6.10 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Attack Vector (AV): Network
Attack Complexity (AC): Low
Privileges Required (PR): None
User Interaction (UI): Required
Scope (S): Changed
Confidentiality (C): Low
Integrity (I): Low
Availability (A): None

Base Score 3.x

6.10

Severity 3.x

MEDIUM

CVE-2026-38444

Description

Impact

References to Advisories, Solutions, and Tools