CVE-2026-38446
Severity CVSS v4.0:
Pending analysis
Type:
CWE-79
Cross-Site Scripting (XSS)
Publication date:
03/08/2026
Last modified:
03/08/2026
Description
A stored cross-site scripting (XSS) vulnerability exists in osTicket 1.18.3 due to improper sanitization of the thread entry title field. User-controlled input in the title is stored without adequate HTML escaping and later rendered in multiple staff-facing templates without proper output encoding. An attacker can inject arbitrary JavaScript by submitting a crafted ticket reply or email with a malicious subject line.
Impact
Base Score 3.x
6.10
Severity 3.x
MEDIUM
References to Advisories, Solutions, and Tools
- https://github.com/fr3akhacks/cve-disclosures/blob/master/osTicket/CVE-2026-38446.md
- https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/reply-expand.tmpl.php
- https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/thread-entries.tmpl.php
- https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/thread-entry.tmpl.php#L84
- https://github.com/osTicket/osTicket/commit/1e39bf1cf78fa298285f19b98f6a6dbb6808de19



