CVE-2026-40496
Severity CVSS v4.0:
HIGH
Type:
CWE-330
Use of Insufficiently Random Value
Publication date:
21/04/2026
Last modified:
23/04/2026
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, attachment download tokens are generated using a weak and predictable formula: `md5(APP_KEY + attachment_id + size)`. Since attachment_id is sequential and size can be brute-forced in a small range, an unauthenticated attacker can forge valid tokens and download any private attachment without credentials. Version 1.8.213 fixes the issue.
Impact
Base Score 4.0
8.80
Severity 4.0
HIGH
Base Score 3.x
9.10
Severity 3.x
CRITICAL
Vulnerable products and versions
| CPE | From | Up to |
|---|---|---|
| cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:* | 1.8.213 (excluding) |
To consult the complete list of CPE names with products and versions, see this page



