HTML injection in NICE Chat
NICE Chat System.
INCIBE has coordinated the publication of a high-severity vulnerability affecting the NICE Chat system, a customer service and contact center solution. The vulnerability was discovered by Leopoldo Angulo Gallego (leoanggal1).
This vulnerability has been assigned the following code, CVSS v4.0 base score, CVSS vector, and CWE vulnerability type:
- CVE-2025-59902: CVSS v4.0: 7.1 | CVSS AV:N/AC:L/AT:N/PR:N/UI:P/VC:L/VI:H/VA:N/SC:N/SI:N/SA:N | CWE-79
There is no solution reported at this time.
CVE-2025-59902: HTML injection vulnerability in NICE Chat. This vulnerability allows an attacker to inject and render arbitrary HTML content in email transcripts by modifying the 'firstName' and 'lastName' parameters during a chat session. The injected HTML is included in the body of the email sent by the system, which could enable phishing attacks, impersonation, or credential theft.
| Identificador CVE | Severidad | Explotación | Fabricante |
|---|---|---|---|
| CVE-2025-59902 | Alta | no | NICE |
