Air Europa suffers cyberattack and asks customers to cancel their credit cards

Air Europa detected a security incident of unauthorised access that put its customers' bank card details at risk and would have affected the payment environment for handling purchases via the website.

Following this event, several users received an email from the company warning them and recommending that they cancel their card to avoid unauthorised charges or other fraud. The stolen data were: the card number, the expiry date and the security code (CVV).

The airline assures that the application of the protocol established in its response plan has made it possible to block the security breach and prevent the leakage of new data. According to the airline, all its systems are currently operating normally and guarantee the security of its operations.