Amazon Web Services supera un incidente global y refuerza su infraestructura

Between the night of 19 October and the early hours of 20 October 2025, Amazon Web Services (AWS) suffered a global outage that affected millions of users and businesses around the world. The incident originated in the US-EAST-1 region, one of the most significant within the AWS infrastructure, causing disruptions to multiple online services. Popular platforms such as Snapchat, Roblox, Fortnite, and Amazon.com experienced connection failures, as did numerous applications and corporate websites that rely on AWS servers. The incident lasted approximately three and a half hours, during which intermittent failures and loss of connectivity were reported in various geographical areas.

The source of the problem was identified as an error in the Domain Name System (DNS) resolution that affected the endpoints of the DynamoDB service, a fundamental database in the Amazon cloud. This failure prevented many applications and services from connecting properly to their servers, causing critical services to temporarily crash. AWS officially announced that the reason for the problem was identified by its engineers a few hours after the incident began and that progressive mitigation measures were implemented to restore connectivity. During the process, the company kept its customers informed through its status dashboard and corporate news portal, confirming the complete recovery of the system at 2:24 a.m. PDT on 20 October.

Currently, AWS services are operating normally, and the company has assured that it is conducting a thorough post-mortem analysis of the incident with the aim of preventing its recurrence. In its official statement, Amazon indicated that improvements will be implemented in DNS management and resolution route redundancy in order to strengthen the stability of the system in the event of future contingencies. It also committed to sharing a detailed technical report with affected customers. Although the event had a global impact and highlighted the massive dependence on the AWS digital ecosystem, the rapid technical response allowed services to be restored without data loss or major damage to the infrastructure.